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Little Angels Prams Reviews

3.5

13 Customer Reviews

Excellent

7

Very good

0

Average

2

Poor

0

Terrible

4

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Thomas582
2 Contributions

0

Thanks to Mrs
Thanks to Mrs. Dee for going above and beyond with helping me with my kids. I would recommend everyone to take their kids there to Little Angels child development center they really treat you like family and make myself and my kids feel right at home I love it great experience at Little angels

Written 14 September 2022

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Would Recommend

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Nicky Steward
2 Contributions

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Bought wipes and they absolutely smell…
Bought wipes and they absolutely smell like pure fish wouldn’t recommend ever!!! What little angels should be called FISHY ANGLES

Written 08 January 2022

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Katie119
2 Contributions

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If I could leave 0 stars I would
If I could leave 0 stars I would. Ordered a Maxi cosi car seat from this company a couple of months ago, they didn’t have the one I selected so they asked if I would accept a different style, which was fine. I had my baby 2 weeks ago so the car seat has rarely been used, the handle on it snapped in 2 right down the middle, luckily I wasn’t carrying anything in my other hand and was able to quickly catch the base before my new born baby crashed the floor. After complaining and raising this issue with the company they said they could give me a refund or send a new seat out. I agreed to a new car seat. This was delivered 2 days later, the new car seat had a crack down the middle of the handle, which I’m guessing the other also had but with it being brand new I didn’t think to check for cracks. The customer service was terrible, I advised this version on the car seat needs to be re called. Which they ignored. Absolute danger to babies. Do not order the Pebble Pro

Written 21 December 2021

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Abigail A717
4 Contributions

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This is my favourite online store for…
This is my favourite online store for boys. I love baby blue , and for boys age 3/4 all main shops seem to sell jeans but these have lovely outfits and so many people comment. Deliveries quick and I’ve always had pretty quick responses. Keep up the good work ??

Written 25 November 2021

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Would Recommend

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Fletcher568
3 Contributions

0

Little Angels - supportive, attentive and available
Little Angels act as a wholesaler for lots of brands. One being Tutti Bambini (I have 2 other reviews about them…!) and we have had no end of issues on the order. However, Little Angels have been available, attentive and supportive in trying to resolve things. Ultimately I need furniture returned (to tutti bambini) as the quality is shocking and a refund (from Little Angels). While I haven’t got this sorted yet - they’ve been on the phone and email; reassuring, patient and kind which goes a long way.

Written 23 August 2021

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Would Recommend

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Ryan719
3 Contributions

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They left us high and dry!!!! - unprofessional
They left us high and dry!!!!

They are not professional nor they are a proper company.
I ordered my item costing £1099 icandy system as a gift being delivered to another address. I entered my billing details and delivery address all correct. The order went through fine got a estimated delivery date payment was authorised by by card and they even took the money. When the delivery date passed I chased and was sent the email attached.

Not only they had taken the funds form my credit card they were asking me pictures of it. Then after calling then i did send this and further demands started.

So get this they wanted me to call my bank ask them to approve delivery to the address - they will then call the bank and confirm approval. While sage has authorised the payment and they happily took this form my card. JOKERS!!!!

In my 30 years of shopping I have NEVER heard of this or had to do this before on any purchase of any amount.

I asked for a refund as no way i am getting an item from cowboys - can you imagine the after sales service!!!!

Once refund is processed I will be cancelling my card as they have the image of this causing me more work

but wait i get an email from their marketing manger telling me how i should call my bank and proceed with the order it will take 10min.

Got desperate for the sale i guess - told him to refund.

I rather buy from a proper well known store and not be accused of fraud. I mean can you imagine the after sales service.

You will pay the same price elsewhere but with better service so avoid this small town company with unprofessionals staff.

Written 07 March 2021

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Owens115
4 Contributions

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Honest review for icandy lime pram I…
Honest review for icandy lime pram I purchased. Had many problems firstly car seat adapters which were replaced and then the chasis did not fold. Very stressful to return and get a refund but in the end it got done through a PayPal dispute. 20 phone calls and many emails I realised I was getting nowhere and running out of time before my little one arrived. The dpd driver who collected the pram was incompetent did not give me my receipt lucky I asked 3 times then he told me to take a picture of it as it were on his phone and he didn't want to go back to the van to get it. He didn't even apply the returns label and left my return at the depot. I had to call little angels prams ask daily have you received my pram back. Then I explained the dpd driver was acting a fool and sent over the pictures I had taken then they investigated to find it was still at my local depot. Absolutel joke.

Prices on the site are cheap for a reason.. as my parents say buy cheap buy twice..
Save yourself the trouble and buy direct from the company who makes the item it will save you time and hassle.

Written 16 February 2021

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Earl Russell
2 Contributions

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Excellent service
Excellent service. Next day delivery. Would definitely recommended

Written 06 January 2021

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Would Recommend

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Leah G569
4 Contributions

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I ordered my daughter a new stroller as…
I ordered my daughter a new stroller as she’s way too big for her current pram! Estimated delivery was on the 24/11/2020 and it’s now the 2/12/2020 and I have no pram! I’ve rang so many times just to be told “someone will call you back” which has happened once! I understand everywhere is extremely busy around this time of year but I’m not getting anywhere with silver cross or Little Angels Prams! However the staff are lovely when you talk to them. Just a shame I don’t have my stroller yet:(

Written 02 December 2020

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Freddie41
1 Contribution

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Missing piece
I had a bugaboo fox pram which was missing a piece. Initial contact was very helpful and I spoke with Laura their assistant manager who was fantastic. I believe she fell ill and then communication became poor- a few emails were not responded to and a voicemail was not followed up on. But in the end they did contact bugaboo after I chased them every week for a month, and bugaboo sent me a replacement part. I am sure that things Have been difficult for them throughout the pandemic and with staff members falling ill, and in general I am pleased with the pram and the service received, albeit tardy.

Written 30 September 2020

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Britney Richards
2 Contributions

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Very happy with Little Angels Prams
Very happy with Little Angels Prams. Travel system which is out stock pretty much everywhere in UK, was delivered as promised next working day. Definitely recommend and will use in the future.

Written 16 September 2020

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Would Recommend

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Holly280
3 Contributions

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I have had a great experience…
I have had a great experience purchasing my pram online from this store. Communication from staff has been excellent and I found them to be very helpful. With the baby due shortly they made an extra effort to supply me with my order in time. Thank you again!

Written 13 June 2020

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Would Recommend

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William Ortiz
5 Contributions

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Excelent!!!
Excelent!!!! Very fast delivery and good quality products!!!!!! Amazing prices and Klarna makes it even easier !!! Thank you couldn’t recommend enough

Written 21 May 2020

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Would Recommend